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Data Protection Policy

The protection of your private sphere is very important for us. Hereafter we inform you in detail about the processing of your personal information.

Data collection and processing

You can visit our website without providing personal information. Shall you desire to buy something, subscribe to our Newsletter or use certain functions of our website, your personal information will be necessary.

Data entry

To order at our Shop and to be able to process your orders, the following personal information will be requested: first name, last name, e-mail address, street, postcode, location, telephone number or fax number, date of birth, username and password (the latter ones just in case you want to register as a customer). Right after your registration we will send you an e-mail containning your personal access data. E-mail address and telephone number are important in order to contact you relating your orders. Date of birth may be asked to prove your identity. Your personal information is processed and encrypted using a secure SSL coding system (min.128 bit). Data requested in credit card payment will not be processed by us but by our payment partner PayPal (www.paypal.com). Our payment partner codifies the transferred payment data through SSL technology (min. 128 bit).

Use and transfer of your details

The details you provide to us will only and exclusively be used for reasons of contract fulfilment and strictly according to legal regulations. For this purpose may your details as well, when required, be transfered to other companies (e.g. the Post). These companies are contractually obligated to comply with the data protection laws and shall only use your details for the processing of orders.

 

If requested by law, official order or judicial inquiry we are legally compelled to provide the respective information to the authorities.

Newsletter

With your consent, we use your E-Mail address to send you our Newsletter.

You can unsubscribe from our Newsletter at any time by sending an E-Mail or following the link “Unsubscribe” included in the Newsletter.

Contractual information

We will keep the contractual information created when ordering and will send you an E-Mail confirmation. If you are registered as a customer you can log in and check your orders and personal information round-the-clock. If you are not registered as a customer (orders can be placed without registration), for security reasons your details will no longer be accessible via Internet. 

Utilization of cookies

We use cookies in order to allow certain functions and make our website more attractive by storing small text files onto your computer.

Cookies remain on your computer and allow us to recognize you next time you visit our website (long-term cookies). These cookies serve to save the visitor´s individual selections (e.g. items put in the shopping cart) so they can always be restored. We also use cookies to produce impersonal statistics.  Cookies have an expiration time of max. 3 months.

You can configure your browser to inform you about the setting of cookies and then decide in each case if you accept them or reject them. The non-acceptance of cookies may limit the funtionality of our website. Under the Help button of your browser you can find a description of how to set the automatic acceptance or rejection of cookies.

Google Analytics

This website uses Google Analytics, an analysis system offered by Google Inc. (“Google”). Google Analytics uses cookies and text files stored in your computer in order to analyse the utilization of the website. The information compiled through these cookies (including your IP-address) is transfered to a server in the USA owned by Google, and stored there. Google uses this information to evaluate the exploitation of the website, to compile reports on the website´s activity and to produce other types of evaluations of the usage of the website and the internet. This information can as well be transferred to third parties if requested by law or if these third parties have been entitled by Google to process the information. In no case will your IP-address be associated to other information displayed by Google. You can deactivate the usage of cookies through an appropriate adjustment of your browser; however, we emphazise that in doing so some functions of our website my not work properly.

In order to use our Shopping Cart cookies must be accepted. If you do not wish to activate them, you may as well order by telephone or fax.

Every time you request information on our Shop your access details will be stored. These details may be solely used for statistics purposes. We are not entitled to share these details with any third parties.

Data security

Your contractual details are processed and encrypted online via SSL techonology. Our website and complementary systems are protected against loss, destruction, access, change or distribution through technical and organisational meassures.

Access right

You have right to access your personal information as well as to correct, block or delete it as long as it is legally permited. To access your personal information please use our Hotline.

Data protection information

For further information about compilation, processing and usage of your personal details, please write to: Michael Karg, Antonigasse 22/24, 1180 Vienna, web.dev@ecoporio.eu or use our Hotline.